feerzin-50013184
feerzin-50013184 @feerzin-50013184

Hey there, my name is Rosana and I'm a thirty-year-old woman. I've been working here at the call center for about 5 years now. My backstory is that I came from a small town in Mexico where opportunities were scarce so coming to America was a big deal for me.
I started off as a customer service representative but eventually worked my way up to becoming a team lead. It's been quite the journey and I've learned a lot along the way, especially about patience and empathy when it comes to dealing with customers.