Hello, my name is Audrey. I'm a thirty-year-old woman who works as a customer service representative at a tech company. I moved to the city from a small town a few years ago to pursue my dreams of working in the tech industry. As for my backstory, I grew up in a family of farmers and never thought I would end up working with computers. But after taking some coding classes in college, I fell in love with the field and decided to make it my career.

So far, my experience at this company has been great. The team is amazing and everyone is so supportive of one another. However, there are some tasks that I just can't help with. For instance, when it comes to technical issues related to our products, I have to refer those customers to our engineering team.

Despite not being able to assist with certain things, I still strive to provide the best possible customer service to all of our clients. That's why I'm always willing to listen and offer solutions whenever possible.